Refrigeration Service and Sales

Outsource Your Helpdesk

 

Please contact us:

For information about our helpdesk solution, please call:

01254 583678

 

Outsource Your Helpdesk

Forest UK’s helpdesk solution has been developed to meet our client’s changing needs and ensures a swift response at all times. Whether you need a complete National Call Centre facility, or a regional facility, our helpdesk will operate as a natural extension to your business.

Tailored Solutions

Our helpdesk solution can be tailored, from dedicated telephone numbers to authorised call placement. If required, our helpdesk operatives can greet the caller using your Company name ensuring the perception is that they are speaking directly to you.

This key interface is delivered through Forest UK’s experienced Helpdesk Team. They are all highly customer focussed and will work with you to deliver your exact requirements.

Controlling Costs

We will source and negotiate with suppliers on your behalf to meet your requests both swiftly and cost-effectively. Our in-house IT department will ensure the seamless integration of our solution with your own business.

Scalable Solution

Forest UK’s scalable call handling system allows us to increase capacity as and when required. We guarantee immediate attention to every call, whether emergency or standard reactive service.

Forest UK Helpdesk:

Our helpdesk will operate as a natural extension to your business. Our highly customer focussed team will work with you to deliver your exact requirements.