National Warranty Service Provider

Details required to log a warranty call

Gram Service:

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Gram Service

Warranty Service Agreement

Please ensure you have completed the Gram Service Warranty Service Agreement. If you are unsure, please contact Gram head office on 01322 616 900.

Details required to log a valid warranty call

All warranty calls must be placed in writing via e-mail or fax using:

E-mail: warranty@gramservice.co.uk
Fax: 0870 850 0305

Please include the following details:

Cabinet serial number (Please ensure your equipment is within the warranty period)
Model number
Location
Description of the fault including any error codes.

We also require the complete site address including contact on site, a landline telephone number, and site access times including any details of restrictions.