Effective Date: January 2025
Website: http://www.forest-uk.com
Contact Email: contactus@forest-uk.com
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and share personal information when you use our website, interact with us, or engage with our marketing campaigns.
We comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other relevant laws.
2. Information We Collect
We may collect the following categories of information:
Personal Details: Name, email address, telephone number, billing or shipping address, and other information you provide through forms, registrations, or purchases.
Transactional Data: Payment details (processed securely by third-party providers), order history, and related records.
Technical Data: IP address, browser type, device information, operating system, location data (if enabled), and browsing behaviour.
Marketing & Tracking Data: Interactions with our emails, online ads, cookies, tracking pixels, analytics data, and social media engagement.
3. How We Use Your Data
We use your information for purposes including:
To provide our services and process transactions.
To communicate with you regarding enquiries, purchases, and updates.
To personalise your experience on our website.
To improve website functionality, analytics, and performance.
To run marketing campaigns, including:
Google Ads (remarketing, conversion tracking).
Social Media Advertising (Meta/Facebook, Instagram, LinkedIn, TikTok, etc.).
Email Marketing (newsletters, promotions).
Analytics Tools (Google Analytics, Meta Pixel, or equivalent).
To comply with legal and regulatory obligations.
4. Legal Basis for Processing
We rely on one or more of the following lawful bases:
Consent – e.g., when you opt in to marketing or accept cookies.
Contract – where processing is necessary for fulfilling an order or providing services.
Legitimate Interests – for improving services, website functionality, and marketing activities (balanced against your rights).
Legal Obligation – when required by law.
5. Cookies and Tracking
Our website uses cookies and similar technologies (pixels, tags, scripts) to:
Remember preferences and settings.
Analyse website performance and usage.
Deliver targeted ads across platforms (Google, Facebook, LinkedIn, etc.).
You can manage or disable cookies in your browser settings or through our cookie consent banner.
For further information, please review:
6. Sharing Your Data
We may share data with:
Service Providers: IT, hosting, analytics, and payment processing partners.
Marketing Platforms: Google Ads, Meta Ads, LinkedIn Ads, TikTok Ads, email providers.
Legal Authorities: Where required by law.
We do not sell your personal data.
7. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy or to meet legal and regulatory requirements.
8. Your Rights
You have the right to:
Access your personal data.
Request correction of inaccurate data.
Request deletion of your data (subject to legal obligations).
Restrict or object to certain processing.
Withdraw consent at any time (e.g., unsubscribe from marketing).
Request a copy of your data in a portable format.
To exercise these rights, please contact us at contact@forest-uk.com.
9. Data Security
We use appropriate technical and organisational measures to protect your data from unauthorised access, disclosure, alteration, or loss.
10. International Transfers
If we transfer your data outside the UK, we ensure it is protected through appropriate safeguards such as adequacy decisions, standard contractual clauses, or equivalent lawful mechanisms.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in practices, technologies, or legal requirements. Updates will be posted on this page with the updated “Effective Date.”
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: contact@forest-uk.com
Business Name: Forest Group
Address: Hurstwood Court, Mercer Way, Blackburn, BB1 2QU