Winning in 2024 was already a huge milestone, but to retain this award in 2025, with a completely new panel of judges, makes it even more special. It’s a reminder that customer service isn’t a one-off, it’s culture. A way of working that means delivering the very best for our customers every single day.We couldn’t be more proud of our brilliant team and what we deliver together. Their passion, hard work, and commitment to excellence make awards like this possible. Congratulations to all the finalists and winners, and a massive thank you to our people, our customers, and to the BIBAs Judges for recognising what we stand for.Also a huge thank you and congratulations to Babs Murphy and the North and Western Lancashire Chamber of Commerce for putting on another amazing BIBAs Awards evening!#Awards #BIBAs #Winner #CustomerService #Service #Proud 
